Account Service Rep I - NHTI, Concord's Community College

Job description

Account Service Rep I - NHTI, Concord's Community College SCOPE OF WORK: Performs general accounting functions in the handling of individual student accounts and accounts receivable within the Bursar’s Office. This position reports to the Bursar at NHTI, Concord’s Community College. ACCOUNTABILITIES : - Ensures that applicable students are briefed on the NHTI Student Account Payment Plan. Processes documentation associated with the plan. - Contact individuals by phone or mail to exchange information pertaining to the status of their financial accounts. - Utilizes software such as Banner, Microsoft 365, to perform assigned tasks. - Process monies into proper accounts through Banner student database. - Balances payments received to Banner cashier session for deposit. - Processes student refunds on a bi-weekly basis. - Notifies students by mail or telephone regarding credit cards and insufficient funds and check problems. - Notifies financial aid recipients, through banner letter generation, of any loan disbursement and/or refund, per Title IV Federal regulations. - Assists Bursar with past due accounts by telephone contact and by generating dunning letters using computer software. -...