Customer & Member Communications Content Specialist

Job description

Description About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients. Position Description: The Customer & Member Communications Content Specialist plays a key role in turning complex healthcare offerings into clear, actionable messaging that drives real member behavior — from first-time activation through long-term engagement. You will work closely with product, customer success, and lifecycle marketing teams to ensure every communication Revive sends is intentional, consistent, and effective. Beyond content strategy, you will own the execution of customer communications — building, testing, and delivering messages that reach the right people at the right time. Duties: Content Creation (Customer + Member) Write clear, high-impact content across: - Customer emails and enablement materials - Member-facing campaign content (used by our customers and in Braze by the Lifecycle team) - Special programming and educational resources - Customer toolkits, decks, and digital materials - Positioning our care...