Veterinary Client Service Representative

Job description

We are looking for a full-time Veterinary Client Service Representative to join our team in our Mission, Ks location! About Us: Mission and Overland Park Veterinary Specialty and Emergency Hospitals are 24-hour hospitals that focuses on the most critical needs of the animals in our community. Our board-certified specialists provide the most advanced care for our patients. Our hospital has been ranked in the top "Best Veterinarians in Kansas City" by City Lifestyle. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other. Responsibilities of a Client Service Representative: - Welcome our clients in a friendly, helpful, and compassionate manner - Prepare and review documents and medical records accurately and completely - Educate and advise clients regarding MVES/OVES services and practices - Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times - Process invoices and payments accurately - Update and maintain client/pet records and files in accordance with hospital legal requirements - Assist with other administrative duties such as s...