Field Service Manager

Job description

Scientific Games Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary: The Field Service Manager will be responsible for all field service operations in Texas, Colorado, Ohio, and Illinois. They will also oversee warehousing operations in Texas, both in Houston and Dallas. This includes shipping, receiving, and verifying all equipment currently in inventory. Establish and maintain general working knowledge of all lottery games, hardware, software, supplies, and equipment required for field operations. Communicate the value of our services and match products with customer needs. Build and maintain strong, long-lasting customer relationships. Collabo...