Team Manager Existing Customer Operations
ADT · Shelton, Connecticut, US
Position Overview: An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment and coordination of people and materials...
Job description
Position Overview: An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities in support of the existing customer work force for a designated district. Key liaison between District service work force and Corporate Service . Major Responsibilities: - Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. - Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. - Works with General Manager to meet profitability goals - Conducts meetings on a monthly/quarterly basis. - Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. - Assists sales force by developing low installation costs and suggesting proper and varied application...