Customer Advocate - (26-OMAC-103000-057)
DC Water · Washington, District Of Columbia, US
The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in t...
Job description
The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General: Job Title: Customer Advocate Job Code: OA0453 Supervises Directly: No New or Revised: Revised Regular or At-Will: At-Will Date: 01/08/26 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department: Division: Marketing and Communications-Central Administration. Administration: Salary Schedule: Executive Grade Cost Center Code: 103000 Grade: ESSA Essential Position: Yes Reports To: Director, Community Affairs EEO Code: Officials and Administrators Work Format: Hybrid: Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with ess...