Passenger Service Agent

Job description

LOCATION: Stansted Airport SHIFT PATTERN: 4 on 2 off PAY RATE: £12.92 per hour: If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION: Helping passengers with assistance requirements to and from the aircraft and around the airport, enhancing the passengers journey. Main Duties & Responsibilities: - Greet passengers always asking what help is required, explaining the process to the passenger and preparing them for check in and security. - Assisting passengers through the check in and security process and helping them to either the boarding gate or airside waiting area. - Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage areas. - Assisting passengers and their hand luggage on to their flight. - Collect arriving passengers from the aircraft, or the pre-immigration waiting area and take them through immigration/passport control and to the baggage hall to identify their baggage. Through HM customs to the arrivals hall. - Complete all jobs correctly on the handheld devic...