Customer Business Manager
Acosta Group · Marlborough, Massachusetts, US
The Customer Business Manager I is a retailer‑facing leader who executes client strategies, drives brand growth, and accelerates results across assigned acco...
Job description
The Customer Business Manager I is a retailer‑facing leader who executes client strategies, drives brand growth, and accelerates results across assigned accounts. This role combines retailer expertise, insight‑driven selling, and strong execution to grow client performance faster than the category and strengthen long‑term partnerships. What You’ll Do as a Customer Business Manager I Serve as the retailer expert for assigned accounts, owning day‑to‑day execution of client strategies and ensuring flawless in‑store and retailer-level execution across brands. Grow client business faster than the category and the retailer , leveraging deep knowledge of retailer operations, merchandising strategies, and customer insights to drive measurable results. Build and sustain strong relationships with both Clients and Retail Customers within an assigned geographic region by understanding their goals, priorities, and success metrics. Own execution of strategic business plans across all client brands, with accountability for sales, share growth, distribution, promotion, pricing, merchandising, and financial performance. Develop and present targeted, insight‑driven client plans that strengthen brand...