Administrative Assistant II- Early Steps

Job description

Classification Title: Administrative Assistant II- Early Steps Classification Minimum Requirements: High school diploma or equivalent and four years of appropriate experience or an equivalent combination of education and experience. Job Description: The Administrative Assistant II is the first point of contact for all patients referred to the Northeastern Early Steps Program. This position acts as a liaison between patients, physicians, and other community providers on behalf of the division. The Administrative Assistant II will maintain accurate records and assure the division is complying with regulatory requirements. This position will process incoming referrals and information for the division while offering support to both patients and providers. Patient Communication and Inquiries – answering phone calls, emails, and faxes to screen potential patients, assess their needs, and provide information about services. Intake and Registration – gathering personal information, medical history, and required documentation to register new patients into Electronic Health Record (HER) systems. Scheduling and Coordination – coordinating appointments and acting as a liaison between clients,...