Customer Service Representative

Job description

Job title: Customer Service Representative Department: Customer Service: Location: Delta Park (hybrid): GLS: P01: Working hours: Monday – Friday. 9am to 5:30pm on Mondays, Tuesdays and Fridays, 9am to 5:15pm on Wednesdays and Thursdays A brighter future awaits you: CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses. Job summary – What to expect: As a Customer Service Representative, your role will be to provide high quality, fast and efficient customer service to our customers. Your responsibilities will include: Answering inbound Customer Calls Receiving and processing Customer orders on the ERP System in line with Company procedures and Customers requirements. Working closely with other Departments to ensure customers orders are shipped to the highest level of service. Working within the KPIs given to you by the Management Team....