Senior Cloud Support Engineer

Job description

Does working as a Cloud Support Engineer excite you? Would you like to work across diverse geographies? Join our Global Support Team: Would you like to work across diverse geographies, environments, cultures and technologies? If so, then come join AkaTec, our technical support team! Akamai technical support is responsible for delivering customer experiences and success for a broad range of businesses across the globe. From high-tech tech, banking, airlines, to gaming, we ensure that their online businesses are fast, reliable, and protected. Partner with the best: You will be the cornerstone of our support operations for the Japanese market, resolving critical technical issues, ensuring cloud system security acting as a vital bridge between our global operations and Japanese enterprise stakeholders. You will navigate the diverse expectations of the Japanese market, from the rigorous compliance of financial institutions to the high-velocity demands of the gaming industry, As a Senior Cloud Support Engineer, you will be responsible for: - Supporting operations for the Japanese market, resolving critical technical issues, and ensuring cloud system security. - Acting as a technical evan...