Client Success Manager - Northeast, USA Territory

Job description

The Corwin Client Success Manager is responsible for building and nurturing long-term relationships with Corwin clients in the K12 education sector, ensuring client satisfaction and delivering outstanding service on all consulting engagements. This role will focus on managing existing accounts and fostering growth by upselling and cross-selling additional services and resources to meet the specific needs of schools and districts. The ideal candidate is a proactive relationship-builder with a strong background in account management and sales, ideally within the education or professional services sector. This role is crucial for ensuring client retention, expansion of services, and overall territory growth. Client Success Manager (CSM) will work closely with Senior Professional Learning Advisor (SPLA) to provide a seamless client transition from SPLA to CSM. Your New Role: Account Management and Client Success Serve as the primary point of contact for assigned K12 clients, managing and strengthening relationships with key collaborators at school districts. Understand client needs and goals, advocating for their success and aligning services with their objectives to ensure satisfactio...