Customer Service Representative

Job description

Customer Service Representative / Receptionist Greenwich Veterinary Center | [Greenwich, CT] Starting at $20 per hour | Full-Time / Part-Time At Greenwich Veterinary Center, we practice gold standard medicine and deliver a client experience defined by compassion, professionalism, and attention to detail. Our Mission: To provide compassionate, comprehensive veterinary care that supports lifelong health and quality of life of every patient while delivering exceptional service to the families who love them. This mission is not just a statement — it guides every interaction, every conversation, and every standard we uphold. We are seeking a poised, service-driven Customer Service Representative / Receptionist who understands that excellence in veterinary care begins at the front desk. What You’ll Do: Serve as the first and final impression of the hospital Provide a polished, client-centered experience in person and over the phone Schedule appointments efficiently and manage multi-line phones Support seamless patient flow through strong communication with medical staff Process invoices and payments accurately: Maintain organized, detailed medical records: Offer empathy and professionali...