Operations Manager / Service Center Manager
Dayton Freight · Hermantown, Minnesota, US
Overview Operations Manager/Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center acti...
Job description
Overview Operations Manager/Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives. Responsibilities: - Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions - Maintains excellent communication with external and internal customers - Analyzes revenue statistics - Identifies sales opportunities and develops customer solutions - Keeps fully informed of competitor developments - Recruits, qualifies, interviews, hires, trains and develops Service Center personnel - Develops sales/marketing action plans to maximize territory revenue - Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies - Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations - Evaluates all freight claims - Ensures that Service Center premises are protected and maintained - Facilitates informational meetings with Service Center team members - Effectively handles special assignmen...