Provider Relations Representative, Full-time (Wake County)

Job description

Job Summary This is a full-time position will develop and implement results oriented, innovative education, customer service, account management, and marketing strategies within the provider community (physician practices, hospitals and long-term care communities.) to promote timely, appropriate patient referrals and excellence in end of life care. The schedule for this position is Monday-Friday 8:30am-5:00pm; evenings, weekends and holidays as needed. Territory: Wake County: Responsibilities what you do: - Increase referrals, length of stay and daily census by promoting TL’s Hospice and Palliative Care. - Develop and maintain an account list of appropriate professional referral sources in assigned territory - Visit accounts based on potential to refer - Provide information and resources to increase referral source knowledge and understanding of TL services and benefits to patients at end of life - Facilitate the referral process - Offer and coordinate educational in-services as requested by referral sources - Offer to provide information visits for patients and families interested in agency services - Follow-up on referrals/admissions within 24-48 business hours with referral sour...