Clinical Services Manager (MCS)

Job description

Posting Date 03/19/2026 3820 N College Ave, Indianapolis, Indiana, 46205-2755, United States of America The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities. Clinical and prior leadership experience required: RN or RD. Essential Duties & Responsibilities: Safety Response & Readiness: - Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes. - Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards. Coaching & Upskilling Clinic Teammates: - Conduct deep dive coachi...