Student Accounts Representative

Job description

Student Accounts Representatives make sure the University bills and collects the revenue for tuition and fees charged to students. The billing portion they may do themselves or approve the work of others. The University accepts cash, check and credit or debit card payments for tuition and fees from students via phone calls or in person. This position can involve handling cash. Position Accountabilities: Monitor and respond timely and accurately to student and staff calls and emails Cashier window coverage / Accepting student payments Review and approve student refunds: Audit and enter third party invoices for the Campus Centers Set-up in-house payment arrangements: Review tuition adjustments for accuracy following enrollment adjustments Prepare / Send student balance letters Prepare and execute journal entries as needed for student fees, etc. Audit receivables and follow-up as appropriate Meet weekly deadlines: Additional duties as assigned: This position is in a fast-paced environment and requires high accuracy as well as a great deal of multitasking. Exceptional accuracy, communication skills and excellent customer service skills are necessary to provide the level of student serv...