Customer Care Specialist - French Market

Job description

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up. We’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. At our Barcelona office, we turn positivity into progress, ownership into bold ideas, and collaboration into results that matter. Every day, we push boundaries, celebrate growth, and create an environment where our people can thrive, make an impact, and shape the future together. About the role: The Customer Care Specialist plays a vital role in ensuring the success of Amenitiz’s clients by providing exceptional support and guidance. As part of the Customer Care team, this position is responsible for enhancing customer satisfaction, improving product adoption, and fostering long-term relationships with hoteliers and property owners. By leveraging deep product knowled...