Front Desk Associate

Job description

Responsive recruiter Benefits: - Bonus based on performance - Competitive salary - Employee discounts - Free uniforms - Opportunity for advancement - Training & development Compensation & Schedule: - $20–$28/hour (base + incentives + tips) - 30–40 hours/week - 3–4 days/week, typically 7:45 AM – 5:15 PM Why This Role: - Work hands-on with dogs every day - Strong team culture with a supportive environment - Clear path to growth into Assistant Manager and Manager roles - Complimentary service membership + performance-based raises About the Role: As a Dog Wellness Advocate, you are the first impression for every dog parent. You’ll deliver exceptional service, ensure a safe and welcoming environment, and educate customers on the value of routine dog care. This is a sales-driven role built on building relationships, trust, and genuine enthusiasm for dogs. What You’ll Do: - Drive membership sales through customer connection and education - Recommend services, add-ons, and products to meet customer needs - Manage appointments, customer profiles, and phone inquiries - Provide a clean, organized, and welcoming front-of-house experience - Resolve customer questions and concerns with professio...