Assistant Manager, Maison Madison Flagship

Job description

The Team The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Senior Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast paced, luxury environment. The Opportunity The Assistant Manager is responsible for partnering with the Managing Director and Senior Floor Director to successfully run all aspects of the business including building sales, identifying opportunities, and client development via CRM and service initiatives, coaching and counseling of staff. All other duties as assigned by the supervisor. About the Role • Daily supervision of staff (coaching, training and assisting in achieving sales objectives).• Demonstrates and active management presence on the sales floor modeling exceptional service and ensuring all team member embody the Hermès spirit.• Identifying sales opportunities by weekly review of business by métier, tracking delivery and special orders. Apply these sales opportunities in tandem with each sales specialist personal goals to evaluate contribution t...