Patient Fin Counselor - Oncology Support

Job description

Job Details Support Services | Kettering | Full Time | Days Responsibilities & Requirements: Job Responsibilities: The Patient Access Financial Counselor is responsible for ensuring all (Inpatients & Outpatients) Self Pay and or Insured Patients have access to, plus receive Financial Screening for assistance with payment options including finding a Payor Source (Medicaid Screening) for patient’s Out-of-Pocket liability during the Pre-Registration process through the Point of Service encounter to and or after Discharge process. Directly communicates with patients about Out-of-Pocket liabilities with expectation of collection with a respectful, caring, and professional manner. Plus, initiates all financial arrangements, assists with payment options, payment discounts with HCAP & K4U, submit patients to Loan Program and ensures screened patients are directed to Medicaid Screening vendor during the registration process. Job Requirements: High school diploma or equivalent required. College degree preferred in finance or healthcare field or any related field of study. Previous 2 years of registration experience required.One or more years of customer service experience required. Demonstra...