Asset & Wealth Management, Product Management, Digital Advocacy - Vice President / Associate
Goldman Sachs · Dallas, Texas, US
YOUR IMPACT As a member of the Digital Advocacy Team within PWM Product, you will be responsible for driving user engagement, as well as driving adoption, ac...
Job description
YOUR IMPACT: As a member of the Digital Advocacy Team within PWM Product, you will be responsible for driving user engagement, as well as driving adoption, across PWM products including AI. You will help develop and execute the strategy for socializing new product uplifts, major product enhancements and AI prompt use cases. You are passionate about enhancing the client and advisor experience through improved platforms and technology. You are a strong verbal and written communicator with an interest in using data to improve engagement with PWM tools. HOW YOU WILL FULFILL YOUR POTENTIAL: - Laser focused on Client and Advisor Team needs, to ensure an experience which exceeds expectations. - Leverage adoption data and Advisor team feedback to inform product development, incentivize product adoption, and improve training strategy. - Collect feedback and communicate it to the Product & Design teams. - Responsible for coordinating with Product and Design teams to craft communications ahead of product launches and major uplifts. SKILLS & EXPERIENCE WE’RE LOOKING FOR: - 3 – 5 years of work experience in the Financial Services sector, preferably with client-facing customer success. - Proven...