Move-In Coordinator

Job description

STATEMENT OF JOB: The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement. Responsibilities include but are not limited to: Move In Process: - Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care Coordinator - Complete residency agreement with the resident or family - Calculate pro-rated monthly rate for resident at move-in - Collect all monies owed the community when resident moves-in - Coordinate preparation of selected apartment to ensure it is ready for move-in - Communicate to managers the status of all new move-ins or potential move-outs - Conduct tours of the community and answer inquiry calls when marketing team is not available - Provide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-up - Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The Crossings - All other duties assigned Requ...