Community Program Manager

Job description

Role Overview The Community Program Manager will support and execute Copado’s community programs in North America, driving Copado champions, user group events, student chapters, hackathons, and overall operational excellence. This role supports grassroots community engagement, manages event logistics, leads volunteer enablement, and ensures measurable outcomes aligned with Copado’s global community strategy. Key Responsibilities: 1. Community Program Execution Execute NAMER-wide programs including Champions, User Groups, Student Chapters, meetups, and hackathons. Lead logistics, venue management, vendor coordination, swag distribution, and event reporting. Support major Salesforce events such as TDX, Dreamforce, World Tours, and Dreamin’ events 2. Leader & Volunteer Enablement Identify, onboard, and mentor Champions, User Group Leaders and Student Chapter Leaders. Conduct quarterly champions and leader enablement sessions and ensure alignment with community programs. Provide playbooks, content kits, and event support to ensure city-run meetups run smoothly. 3. Program Operations & Metrics Own annual event calendar and NAMER-wide community program operations. Manage budgets, vendors...