Service Team Lead

Job description

Description Our Global Business Group at Nova is looking for a Service Site Leader who is a self-starter, has a positive attitude, is a leader who can support and supervise a team of service engineers and support our customer. Why Nova: - Certified Great Place to Work: Recognized in 2022, 2023, 2024 and 2025 based on employee feedback, and consistently ranked among the Top 30 companies in our industry for workplace excellence. - Customer-Focused Environment: Be the face of Nova. We value strong relationships, and you’ll work closely with customers to understand their needs and deliver high-impact solutions. - Culture of Continuous Learning: At Nova, growth never stops. You'll work with cutting-edge metrology tools, work with top engineers, and participate in ongoing industry training programs. Role Responsibilities: - Lead the overall performance of the account, ensuring delivery of service business targets. - Drive execution of service contracts and contribute to the development and implementation of the account’s service business strategy. - Identify and promote value-added service products and upgrades across the installed base. - Manage a service team of 5 engineers - Assess sk...