Service Delivery Manager

Job description

Our core values are: Accountability, Impact, Innovation, Integrity, and Teamwork. Build a more sustainable future with us! Visit www.EnergyCAP.com to learn more. - EnergyCAP, LLC is an industry-leading and award-winning software company focused on energy and sustainability management. EnergyCAP is trusted by 10,000+ Energy and Sustainability professionals across the country to be their single source of truth for financial-grade, actionable data to better manage resources, reduce carbon, and drive savings. If you’re looking for a role that enables you to do what you do best while making the future more sustainable, this is the role for you! About the Role: Service delivery is at the heart of EnergyCAP’s ability to earn and retain customer trust, scale responsibly, and operate with excellence. The Service Delivery Manager plays a pivotal role in transforming service delivery into predictable, accountable, and scalable operation. This role exists to bring structure and clarity to a complex, fast-moving environment by defining how work gets done, aligning effort to measurable outcomes, and ensuring consistent delivery against customer and business expectations. As the Service Delivery...