Client Needs Specialist

Job description

THE SALVATION ARMY North and Central Illinois Division: JOB DESCRIPTION: JOB TITLE: Client Needs Specialist: LOCATION/DEPT: Kankakee: REPORTS TO: Director of Social Ministries PEOPLE MANAGER : No: FLSA CATEGORY: Non-Exempt, Full Time: PAY GRADE: 202: PAY RATE: $16.30-$19.56 Hourly: WHO WE ARE: At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need. JOB SUMMARY: The Client Needs Specialist role is responsible for answering the telephone, providing assistance to people in a warm and professional manner, and performing clerical duties for the Director. Conduct screening interviews with potential applicants in accordance with EA & ETH Emergency Transitional Housing eligibility defi...