Collections Specialist/Admin Assistant

Job description

Description GEM Financial (within Edwards Auto Group) in Council Bluffs, IA is looking for a Collections specialist/Admin Assistan t. GEM Financial is a financing arm of a Buy Here Pay Here car dealership. GEM Financial provides auto loans to clients that have no credit or poor credit. This position will be a hybrid role with multiple job duties and responsibilities. Hours - Monday & Friday 8am-6pm, Tues-Thursday 8am-5pm. 1 Saturday shift per month. $40,000 annually plus bonuses Responsibilities: - Taking both Inbound & Outbound calls - Cashiering, taking payments in-person and over the phone - Making payment arrangements with customers - Putting together repo packets - Communicating and working with outside vendors - Other clerical duties as assigned Requirements: - Excellent communication skills - Previous collections experience is highly preferred - Previous experience handling payment transactions - Strong phone skills