FCP Operations Manager

Job description

The FCP Operations Manager supports day-to-day operations for the Domestic FCP touring business. This role partners cross-functionally to keep touring units operationally ready by coordinating staffing workflows, onboarding and compliance processes, training support, vendor/agency coordination, and contributing to continuous improvement of operational processes. Essential Job Function: - Coordinate staffing workflows for touring units, including requisition intake, interview scheduling support, and status tracking in the applicant tracking system (ATS). - Support onboarding execution (paperwork routing, start-date coordination, system access requests, and basic compliance tracking) in partnership with HR/Payroll. - Maintain operational trackers and reporting (e.g., staffing rosters, onboarding status, unit needs) using Microsoft Excel; provide clear summaries for leaders and partners. - Serve as a central point of contact for operational questions from field/touring teams and route issues to the appropriate internal partner (IT, warehouse/logistics, payroll, accounting, legal, etc.). - Coordinate training-related logistics and communications for touring staff (scheduling, materials...