Senior Manager, Payments & Cash Management

Job description

Job Description Summary The Senior Manager, Payments & Cash Management leads the firm's payment execution activities in close partnership with colleagues in Treasury. The role oversees end-to-end payment operations, including investigations, inquiry management, and fraud controls, while supporting daily cash positioning, intraday liquidity visibility, and funding coordination. This leader maintains a strong control environment, drives process improvement and automation, and develops a high-performing team within a regulated financial services environment. Job Description: Essential Duties and Responsibilities: - Lead end-to-end payment execution for wires, ACH, and internal transfers, ensuring timeliness, accuracy, and control adherence - Oversee wire operations, including template governance, fraud verification, and exception management - Direct payment investigations, corrections, and resolution of operational breaks - Manage payment inquiries and escalations, ensuring timely research, communication, and issue resolution - Coordinate fraud recovery efforts, including SWIFT recalls and other return-of-funds processes - Maintain strong payment controls, approval workflows, and comp...