Consumer Success Specialist
Demant · PL
Consumer Success Specialist - with a focus on service operations and optimization When you become part of Demant, you also become part of our quest to make a...
Job description
Consumer Success Specialist - with a focus on service operations and optimization When you become part of Demant, you also become part of our quest to make a life-changing difference for over 500 million people all over the world who suffer from hearing loss. Working with us, you will be part of a world-leading hearing healthcare group that develops, manufactures, and sells highly advanced, market-leading hearing solutions, diagnostic equipment, and personal communication. #LI-KB1 #LI-HYBRID #Demant_Poland Join Demant as a Consumer Success Specialist and play a key role in driving and continuously strengthening our innovative support setup for hearing aid users. This is not a typical customer support role — it’s a strategic, data-driven position focused on orchestrating support delivery, optimizing processes, and enhancing consumer experience across markets. The Consumer Success team is an integral part of Global Marketing within Demant's Hearing Aid group. We are a team dedicated to providing exceptional app support for our hearing aid users worldwide. The role: You will help build a robust, scalable support setup. You’ll work closely with internal stakeholders, external 1st-line...