Territory Supervisor

Job description

Job Summary The Territory Supervisor is primarily responsible for the retention and service excellence of independent raw material accounts within an assigned territory. This role acts as the local "boots on the ground" presence for the assigned operations region, building deep, lasting relationships with existing suppliers to ensure satisfaction, stop customer loss, and protect route volume. The Territory Supervisor serves as the primary customer advocate and problem-solver in the field. This position supports strategic growth by gathering market intelligence, collaborating closely with Account Executives on new business opportunities, and acting on their own new business opportunities as appropriate when in the field. Essential Duties/Responsibilities: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. - Serves as the primary, local point of contact for independent (non-branded) accounts, building trust and rapport as the "face" of the assigned operations region - Builds and maintains strong, long-term relationships through regular, proactive site visits and communication to ensure customer satis...