Application Production Support
Inetum · Lisbon, PT
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dy...
Job description
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum! Job Description: The Application Production Support role ensures the continuity, stability, and quality of IT services in a banking context , supporting both in‑house and third‑party applications. Working with a broad set of tools, procedures, and best practices, this role is responsible for day‑to‑day production support activities, including incident resolution and prevention, request fulfillment, change implementation, and proactive monitoring of production environments. With a close collaboration with Development and Infrastructure teams, Application Production Support is a key contributor to Application Management , participating in application releases, migrations, re‑hosting activities, batch configuration, and i...