Seller Onboarding Assistant

Job description

Seller Onboarding Assistant Seller Onboarding Assistant (C3): Commercial/Marketplace: Location: Ansty store support centre or London store support centre In a nutshell: The Seller Onboarding Assistant is responsible for delivering a seamless, efficient and accurate onboarding experience for new Marketplace Sellers onto the Marketplace back-office platform. This role ensures all technical integrations, operational onboarding tasks and catalogue uploads are completed to a high standard, enabling Sellers to go live successfully and deliver great product choice and service for customers. What I am accountable for: - The end‑to‑end onboarding journey for new Sellers, ensuring all required tasks (including KYC), documentation and compliance checks are completed accurately and on time. - Guide Sellers through account setup, supporting them to configure their store, policies, VAT details, shipping methods and operational settings in line with business standards. - Coordinate and validate all technical integrations, including API connections, feed uploads and order management workflow testing. - Support Sellers to prepare, format and upload product catalogue data, ensuring compliance with t...