Parts and Labor Specialist - RideNow Denton

Job description

RideNow Powersports - Denton is looking for a Parts and Labor Specialist who’s ready to deliver top-tier service. Responsibilities: - Schedule appointments for repair, maintenance, and recall work - Greet customers, inspect their powersports vehicles, and answer questions - Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order - Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified - Advise customers on necessary/suggested services and cost - Offer additional services and products, including special promotions - Review Repair Orders in progress to ensure quality and timeliness - Follow the status of a customer's powersports vehicle from service bay entry through the completion of work - Communicate any changes in timeline, repairs, or cost to the customer - Upon completion of work, review the work order with the customer - Maintain current technical qualifications by completing all training programs assigned by the Service Manager - Stay up to date on the latest parts, accessories, and powersports indu...