Intake Coordinator
IICRC · US
Responsive recruiter SERVPRO's former Franchise of the Year, Team Wall is looking for our next great hero! Who are we? Feel free to check us out: https://www.
Job description
Responsive recruiter SERVPRO's former Franchise of the Year, Team Wall is looking for our next great hero! Who are we? Feel free to check us out: https://www.instagram.com/servproteamwall/?hl=en SERVPRO Team Wall is seeking a human resources professional with plenty of hustle, adaptability, resilience, and drive. If you this sounds like you, you may be able to further your career with the SERVPRO - Team Wall. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Summary: The Intake Coordinator will be responsible for providing excellent customer service during phone calls and e-mail correspondence with customers. Primary responsibilities will consist of obtaining necessary intake data to create, schedule, and dispatch estimate appointments and jobs; proficiency with intake process and applications/documentation; and timely adherence to intake TPA timestamping. Additionally, Intake Coordinators participate in the on-call rotation for after-hours emergency calls and SERVPRO Corporate-dispatched jobs. Required weekend and evening shift hours will rotate between all Intake Coordinators. Major Duties and Responsibilitie...