Food and Beverage Guest Experience Supervisor

Job description

What you'll bring to the team 🌟 What you'll bring to the team At Madame Tussauds Hollywood, we don’t just create moments—we create celebrity-worthy experiences. We’re looking for a Food & Beverage Guest Experience Supervisor who can lead with confidence, thrive in a fast-paced environment, and deliver standout service that matches the energy of Hollywood itself. If you’re someone who stays cool under pressure, leads from the front, and knows how to turn busy shifts into seamless experiences, this role is for you. Qualifications & Experience: 🎬 About the Role As a Supervisor, you’ll take center stage in leading daily food & beverage operations—ensuring smooth service, supporting your team, and delivering exceptional guest experiences. You’ll spend the majority of your time as Manager on Duty, owning the floor, guiding your team, and making real-time decisions that keep everything running like a well-produced show. 🛠️ What you’ll be doing 🎓 What we’re looking for - Lead daily food & beverage operations to ensure smooth, efficient service - Act as Manager on Duty, overseeing up to 80% of your shift - Manage staffing, breaks, and shift coverage to support business needs - Oversee servi...