General Manager in Training
Advance Auto Parts · US
Job Description Primary Responsibilities • Provide GAS3 selling experience for DIY and professional customers • Provide leadership and developmental coaching...
Job description
Job Description Primary Responsibilities: - Provide GAS3 selling experience for DIY and professional customers - Provide leadership and developmental coaching for store Team Members - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of customer service including prompt handling of any complaints for product and operational standards - Understand levers to impact P&L - Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties) - Weekly scheduling process Secondary Responsibilities: - Assist in backing up operations of commercial delivery program - Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors: Essential Job Skills Necessary for Success as an Assistant General Manager - Act like an owner - Superior communication and customer service skills - Ability to locate and stock parts - Safety knowledge and skills - Parts and automotive system knowledge skills - ASE P2 certified or ASE ready equivalent - Ability to execute and train a...