Field Clinical Specialist

Job description

Job Type Full-time Description: The Field Clinical Specialist assists the Sales team, throughout a 3-hour radius of the surrounding Denver area, by providing technical, clinical and educational/training support. Responsibilities include but are not limited to; new patient/customer product demonstration/training, patient follow up, and support; assisting ASR’s and RSM’s with sales lead generation, and follow up and partnering with sales team in maintaining and enhancing a strong client relationship. This position reports to an Area Sales Manager while taking day to day instruction from sales representatives. Responsibilities: - Serves as the primary resource for clinical support in the areas of patient selection, basic troubleshooting, device utilization, and patient follow-up for company products. - Attends patient device implants and performs patient follow-up to assure success of implantation experience. - Provides external staff education on bandage changes and other product related specifications. - Provides timely product follow-up and support to patients and physicians and other staff as needed. - Responds to customer needs and product complaints by developing creative and fe...