CSA Technician

Job description

Description CSA (Customer Support Agreement) Technician for construction equipment is responsible for equipment maintenance on heavy, compact, or complimentary equipment/attachments. This role involves performing routine inspections, diagnosing mechanical issues, carrying out scheduled maintenance, and repairing or replacing parts as necessary. Key Responsibilities: Scheduled for work to meet Customer Support Agreements with ASCENDUM’s representative coverage territory: Paperwork/Computer: Communication: - Perform services on equipment as outlined by the Support Agreement. - Change filters and fluids based on specific intervals. - Inspect and take pictures/videos of equipment operation, damage, and repairs. - Check all applicable safety-related items, such as seatbelt operation & expiration date, mirrors, cameras, alarms, tire pressures, etc. - Identify wear and tear, fluid leaks, abnormal sounds, and other potential issues during inspections. - Complete all paperwork as outlined by the supervisor. - Maintain and update all computer-assigned tasks as outlined by the supervisor. - Maintain and update all pictures/videos in the system or devices provided by ASCENDUM. - Software updat...