Client Care Team Lead

Job description

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. Steele Auto Group is seeking a motivated Client Care Team Lead to join our growing team, as this will be for a new position with our organization. Location: Onsite at Steele Mazda St. John's **This position may be required to travel within the Steele Auto Group dealership network in the Newfoundland region. The ideal candidate will have previous Team Lead experience and will be responsible for overseeing daily operations, supporting a team of customer service representatives, and ensuring that performance goals are met or exceeded. As a Team Lead, you will play a crucial role in driving team success, providing coaching and mentoring, and fostering a positive and productive work environment. For this position there will be a focus on team development and leadership, as well as a concentration on the operational and day-to-day duties. This opportunity provides a progressive call center environment, that incudes NO WE...