Residence Operations Manager

Job description

Description Residence Operations Manager (Front Desk + Operations) Position Overview: Minerva University is seeking a reliable, proactive, and service-oriented Residence Operations Manager to support daily operations at its San Francisco residence hall. This is a hybrid role that serves as the primary front desk presence while also supporting key aspects of building operations, including cleanliness, maintenance coordination, vendor activity, and resident support. The ideal candidate is highly dependable, detail-oriented, and capable of taking ownership of day-to-day building conditions. In addition to front desk responsibilities, this role requires initiative, sound judgment, and follow-through to ensure the residence hall operates smoothly and maintains a safe, clean, and welcoming environment. Key Responsibilities: Front Desk Operations (Primary Function): - Serve as the primary point of contact for students, staff, visitors, and vendors - Maintain consistent front desk coverage and a professional, welcoming environment - Monitor lobby activity and enforce building policies respectfully and consistently - Manage mail and package operations, including logging, organization, and d...