Global Mobile Operations Lead | Executive Director

Job description

The Global Mobile Operations Lead is responsible for overseeing the firm's end to end mobile procurement strategy, carrier management, and vendor governance across all regions. This role ensures consistent global standards, cost optimization, compliance with firm policies, and seamless mobile service delivery to employees worldwide. The Lead manages a regional procurement team, and partners closely with other Workplace Technology & Support Services teams as well as, Sourcing, Legal, Managed Mobility Services (MMS) providers, and business units to deliver a resilient, transparent, and scalable mobile procurement service. Key Responsibilities: Executive Vendor & Carrier Leadership Manage relationships with 40+ global mobile carriers, including major partners such as Verizon, AT&T, Vodafone, and regional providers. Co-lead contract negotiations, renewals, and pricing conversations in partnership with Contract Management (CME), Sourcing and Legal teams. Serve as the primary global liaison between mobile carriers and the firm's Managed Mobile Services (MMS) provider. Participate in global vendor governance, performance management, escalations, and executive reporting. Global Procurement...