Operations Manager - SOVA

Job description

Job DetailsJob Location: Virginia South - Virginia Beach, VA 23462Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? We’re seeking an experienced Operations Manager to lead daily EMS operations focusing on inter-facility transport. In this role, you’ll oversee field operations, drive performance and ensure coordination between teams to deliver exceptional patient care. You’ll be instrumental in building a high-performing, collaborative environment while managing staffing, compliance, quality and operational efficiency. As an Operations Manager, you will: Lead daily operations to ensure cost-effective and high-quality service delivery. Manage and mentor field staff, fostering a culture of accountability and continuous improvement. Ensure compliance with EMS protocols, standards and safety regulations, while adhering to MMT policies. Oversee staffing, scheduling, and hiring to maintain optimal coverage. Complete and deliver annual performance management reviews to ensure team members receive feedback. Monitor performance metrics and implement strategies to meet/exceed operational goals. Collaborate cross-functionally to resolve issue...