Customer Engineer

Job description

Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported. We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. What You'll Do: Customer Engineering addresses an exciting range of technical customer needs. This role sits within the Engineering team and interfaces closely with the Client Solutions and Engineering teams. Customer Engineering covers all aspects of the implementation and customer success for our biopharma clients, including product requirements gathering, configuration of data integrations, product support, and workflow maintenance. This role is customer facing and will involve some travel (<10% of time). Key Responsibilities: - Partner directly with technical stakeholders at the Customer to understand their data and business logic - Define data required to support business use cases in Courier Health platform - Define business logic necessary...