Trainer

Job description

EDUCATION AND EXPERIENCE: - High School diploma or equivalent. - Previous airport and/or customer service experience preferred. - Must be 18 years of age or older. - Must have a reliable telephone and transportation number. REQUIREMENTS: - Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. - Ensure implementation of the Safety Management System (SMS) - Implement safety plan for station - Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary - Perform all duties of subordinate employees when necessary. - Actively participate in the Safety Management System (SMS) - Train/retrain all personnel in airline procedures, safety procedures, and company policies. - Maintain good employee relations. Handle employee problems in an efficient and effective manner. - Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. - Adhere to company policies and...