Financial Crime Escalation Analyst

Job description

Do you want to work in a dynamic, fast paced, customer and colleague centric environment? Are you customer obsessed and have a desire to support customers with their financial needs? As a Financial Crime Escalation Analyst in our Financial Crime team, you will be responsible for the timely review of Chase UK Banking customers who have been escalated into the team for a relationship review due to financial crime concerns or negative media association. An important facet of this role, you will be managing internal stakeholder relationships both with peers and senior leadership, this will include providing candid feedback to colleagues on their escalations. Additionally, you will be supporting with customer outreach requests for information (RFI) from Client List Screening and Sanctions Transaction Screening firm-wide utilities. The team is responsible for reviewing and responding to the firmwide utilities to disposition alerts on Negative Media, PEP, Sanction, Internal List Screening and Sanctions Payments. Job Responsibilities: Conduct customer outreach to support our valued customers through their onboarding journey and progress their application in a professional and compassionate...