Inside Sales Coordinator

Job description

Job Summary The Inside Sales Coordinator I is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job. Principle Duties and Responsibilities: Maintains frequent communication with customer base and gathers information to ensure their satisfaction Handles basic issues and problems, and refers more complex issues to higher-level staff. Solicits sales orders from existing customers via phone Develops new customers via "pull" through marketing Phone-Internet Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels Executes market penetration strategy utilizing web-based sales leads Communicates sample needs for customers/dealers/contractors with the plant Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates Helps drive new product sales...