Supervisor (Emergency Department) evenings

Job description

Status Full-Time Standard Hours per Week: 40 Job Posting Category: Administration: Job Posting Description: Position Summary/ Department Summary: Emergency Department Supervisor. Evening rotating shift (can include weekends/holidays). We are open to hiring someone with a non-healthcare background, but prefer someone who has experience managing a team previously. Key Responsibilities: 1. Supervises and leads work of support staff, overseeing the clinical administrative support services for department. Plans, prioritizes and delegates work assignments and monitors performance, providing feedback and guidance as needed. Recommends, implements and maintains interoffice systems/policies and procedures; and assists in development and implementation of departmental administrative policies and procedures. Trains and orients new personnel and communicates changes in hospital and departmental policies and procedures. 2. Monitors clinic activity to ensure the best possible patient experience. Assists the staff with resolving customer service and scheduling issues. Responds to patient’s concerns and needs, offering the best possible appointment options and resolution. Responds to situations re...