Ombudsman Triage Coordinator

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title: Ombudsman Triage Coordinator Location: Stuart Facility: Martin Health North Department: Executive Office-Clinical and Operational Improvement Job Code: 000269 Shift: Days Schedule: 8:00am-5:00pm Job Summary: Job Details: Cleveland Clinic Martin North Hospital is a fully integrated, state-of-the-art medical campus that includes diagnostic centers, outpatient surgery and a 24-hour emergency department. Cleveland Clinic Martin North Hospital is part of the world-renowned Cleveland Clinic, a nonprofit, multispecialty, academic medical center that integrates clinical and hospital care with research and education. As an Ombudsman Triage Coordinator, you will provide support to patients and caregivers through coordinating intakes and the assignment of Ombudsman cases to ensure concerns ar...